Services

Who are e-globalinvoice.mx services aimed at?

Companies involved in foreign trade operations that require the services of the SAT. (e.g., Customs Agencies, Logistics Companies, Freight Forwarders, U.S. Customs Brokers, Importers, Exporters, etc.)

What benefits does using e-globalinvoice.mx bring to my foreign trade operations?

It enables more efficient organization of human resources involved in the operational process, reducing costs and delivering better service with speed and quality.

Why would I need commercial invoice data in formats like Excel, XML, or TXT?

Excel, XML, or TXT formats allow the integration of commercial invoice data into a traffic or customs system as part of the operational process, thereby streamlining sub-processes such as tariff classification, generation of classification forms, and COVE requests.

What is the Commercial Invoice Format Validation Service?

For each print format (native PDF) associated with a commercial invoice, a validation is performed to confirm the viability of the data extraction process. If the format is approved, the user can request the processing of all commercial invoices that adhere to the authorized print format.

What is the Commercial Invoice Processing Service?

This service involves receiving a native PDF file from the user, processing it within minutes, and providing the user with the option to download the invoice data in the desired file format (XLS, TXT, XML).

Is the Commercial Invoice Format Validation Service required before requesting the Commercial Invoice Processing Service?

Yes. The format validation service enables e-globalinvoice.mx to process invoices received in that format.
Users receive instructions to easily associate each commercial invoice they wish to process with a previously validated print format.

What options are available for submitting PDF invoices to be processed by e-globalinvoice.mx?

Each validated invoice format is assigned a Format Number and an email address.
Users can either upload the invoice PDF into the e-gloablinvoice.mx application, specifying the associated format number, or send an email attaching one or more PDF files.

Advantages

How does this application benefit me?

By saving the user’s data entry time, minimizing entry errors, and speeding up the classification and COVE request process, it facilitates processing shipments during regular hours. In short, it reduces the processing time of foreign trade operations.

How long does it take to process a commercial invoice?

Approximately 3 minutes.

What options are available for processing large volumes of commercial invoices?

We offer FTP and/or Web Services options to automate the delivery and receipt of content between the user’s application and the e-globalinvoice.mx application.
Automatic integration of commercial invoice content into the user’s traffic system is possible through the web services available to your IT team.

What types of files can be processed?

Currently, only native PDF files are processed.
Support for other document types will be available soon.

Is the processing service limited to single-page invoices?

No, the processing service works for both single-page and multi-page invoices, whether they contain one item or hundreds. The processing time is equally fast in both cases.

What types of invoices are suitable for processing? Single-item or multi-item?

Invoices that have a native PDF and are generated with the same format.
Even with one-item invoices, time is saved, even more so if there are many invoices.
The greatest benefit and time savings are had with invoices with many items.

What is a native PDF file?

A file that has been saved in PDF format since its creation.
As opposed to digitizing (scanning) a paper to convert it into PDF.

Accountants

How does the pre-paid credit system work?

  • The user makes payments to add to his balance on e-globalinvoice.mx
  • The price of each of the invoices processed is deducted from the balance.
  • When the balance is exhausted, another payment will be necessary to increase the balance and continue requesting services.

Am I required to make monthly payments upon registration?

No. It is only necessary to maintain a balance to be able to request services. The amount of the payment made to pay your balance can be used without time limit and according to the volume of the invoice processing services requested.

How is my balance deducted for services?

For each invoice processing service requested, the price of the service is deducted from the account balance. When the balance is used up, a payment is required.

Our company has multiple offices; how should we proceed with the subscription?

It is recommended to create as many users as necessary to maintain a balance per user.
Sharing access credentials between several people could generate problems due to concurrent requests.

How can I obtain invoices for my payments?

You can request the generation of the electronic invoice for tax purposes at the time of making the payment. The invoice will be sent to the user's email the next business day after confirming receipt of payment.

General

How can I learn more before signing up?

Videos are available that demonstrate how the application works.
You can also schedule a virtual demonstration with one of our sales executives or send a message through the website to answer your questions via email.

What are the technical requirements for using e-globalinvoice.mx?

Computer with internet access and the browser of your choice.